Cadillac XT4 Problems, Common Complaints and Best Used XT4 Models

Patrick Oziegbe
Updated On:

Navigating the world of luxury SUVs can be daunting, and with Cadillac’s entry-level XT4 on your radar, you may be wondering about possible problems.

In this article, we’ll explore some common concerns with the Cadillac XT4, helping you make an informed decision.

We’ve compiled information from various sources to provide you with a comprehensive understanding of the XT4’s reliability.

With this knowledge, you’ll be better equipped to decide if this luxury SUV is the right choice for your needs.

Cadillac XT4 issues

Cadillac XT4 Overview

The Cadillac XT4 is an entry-level luxury SUV that combines style, performance, and advanced technology.

In this section, we’ll discuss its starting price, features, and all-wheel drive system.

Starting Price

The 2022 Cadillac XT4 has a starting price of $33,425 for the base model, while higher trims cost up to $39,075.

This makes it an affordable option in the luxury SUV segment.


The XT4 comes packed with features to enhance your driving experience. It offers a roomy seating and cargo area for its class, making it practical for everyday use.

Additionally, its infotainment system is quick and sharp-looking, ensuring you stay connected on the go.

All-Wheel Drive

If you’re looking for added traction and stability, the XT4 is available with an optional all-wheel drive system. This feature is especially beneficial for those living in regions with snowy or slippery road conditions.

Key Facts Table

Fact Cadillac XT4
Type Entry-level luxury SUV
Starting Price $33,425
Key Features Roomy seating and cargo area, advanced infotainment system
Optional All-wheel drive system


Performance Issues

Transmission Problems

Your Cadillac XT4 may experience some transmission problems. It’s important to stay alert for any unusual sounds or shifts in gears. If you notice these issues, it’s best to get your vehicle checked to avoid further damage.

Engine Problems

The XT4 has been known to have engine problems, such as excessive oil consumption and oil leaks.

Keep an eye on your oil levels and pay attention to any check engine lights or error codes that may appear. If you experience these issues, promptly consult a professional to address them. Here are detailed Cadillac XT4 vs XT5 engine differences.

Suspension Problems

Another area where your Cadillac XT4 may face issues is with the suspension system. If you start to feel a rough or bumpy ride, it could indicate a problem with your XT4’s suspension.

This can affect your vehicle’s handling and comfort, so it’s essential to have any suspension issues inspected and repaired.


While the XT4 is generally reliable in terms of power, you might experience a decrease in power or lower MPG (miles per gallon).

This could be due to a variety of factors, including cooling system problems or other engine-related issues, such as the check engine light turning on.

Keep track of your fuel consumption, and if you notice any changes, have a qualified technician check your vehicle.

Safety Concerns

Braking Problems

Your Cadillac XT4 may experience issues with its braking system. Some reported problems include traction control, sensors, and brakes. Make sure to inspect and maintain these components for optimal safety.

Seat Belts

Don’t overlook the importance of seat belts. Some XT4s have experienced issues with these crucial safety features. Always pay attention to your seat belt’s functionality to ensure your security on the road.

Interior and Exterior Complaints

Steering Issues

The Cadillac XT4 has been known to have some steering problems. You may experience issues with the steering wheel, such as difficulty in turning or a feeling of looseness.

Be cautious while driving and if you notice any steering issues, it’s always a good idea to consult a professional mechanic.

Seating Problems

Another area of concern with the XT4 is its seating. Some owners have reported uncomfortable seats, making long rides quite bothersome.

In addition, rattling noises coming from the seats can be irritating. Make sure to test the seats thoroughly during your test drive to ensure a comfortable ride.

Paint and Rust Issues

Like any other vehicle, the Cadillac XT4 may suffer from paint and rust issues. Although not a common problem, it’s essential to check for any signs of paint chipping or rusting, especially near the radiator and trunk, to avoid leaks and potential long-term problems.

Trunk and Hatch Problems

Lastly, take note of any issues with the XT4’s trunk and hatch. Some owners have faced difficulties with the trunk closing properly or other general motors-related problems with the hatch.

Inspect these areas and ensure they are free from defects before making a purchase.

Remember, it’s crucial to keep an eye out for these potential Cadillac XT4 problems to make the best decision for your needs.

A friendly reminder: always be thorough during your inspection and test drive to avoid any unpleasant surprises.

Which years of Cadillac XT4 should I avoid?

As you’re exploring Cadillac XT4 options, you may want to pay attention to certain model years that are best avoided.

Based on available information, the 2019 and 2021 model years are the ones you should be cautious about.

2019 Cadillac XT4:

Consumer Reports has named the 2019 XT4 as a crossover to avoid due to some reliability concerns.

Make sure to thoroughly research and review any 2019 XT4 before you make your decision, as these models could potentially come with more issues than others.

2021 Cadillac XT4:

Another problematic model year is the 2021 XT4. This model received lower ratings on reliability and performance, with reported problems like transmission issues and infotainment system glitches.

While not every 2021 XT4 will experience these issues, it’s essential to be aware of these potential troubles and consider them while making your choice.

Keep in mind that purchasing a Cadillac XT4 from other years, such as 2020, might offer you a more reliable and pleasurable driving experience.

Recalls and Notifications

Chevrolet Malibu and Equinox Recalls

In the past, there have been recalls affecting the Cadillac XT4 and some related Chevrolet models like the Chevrolet Malibu and Equinox.

To stay informed about any possible recalls, it’s crucial to keep an eye out for information from General Motors (GM), the National Highway Traffic Safety Administration (NHTSA), or Cadillac’s customer service.

Owner Notification Letters

When there is a recall, you can expect to receive an Owner Notification Letter with specific instructions on how to proceed.

These letters contain essential information, such as the NHTSA campaign ID number, and will inform you about how to contact Cadillac or Chevrolet customer service for further assistance.

Key Takeaways:

  • Keep an eye out for recall information from GM, NHTSA, and Cadillac’s customer service.
  • Owner Notification Letters are sent to inform you about recalls and provide essential details.
  • Contact Cadillac or Chevrolet customer service if you need assistance with a recall.

Resources and Complaints


At, you can find various common issues related to the Cadillac XT4, including electrical problems and drive system issues.

You can read numerous complaints about the infotainment system, remote start, and heated steering wheel issues. Additionally, you can find graphs illustrating defect patterns and problem trends, helping you understand recurring issues.


The National Highway Traffic Safety Administration (NHTSA) provides detailed information regarding safety concerns and defects.

From NHTSA data, you can learn about numerous complaints, such as brake failures and seat belt malfunctions.

This resource will help you stay informed about potential vehicle issues and stay up-to-date with problem trends in various component areas.

Cadillac XT4 vs XT6 vs XT5

As you explore the Cadillac lineup, you might notice some differences between the XT4, XT6, and XT5 models.

The Cadillac XT4 is the smallest and most affordable option. It comes with a 2.0L Turbo Inline-4 Gas engine and a 9-speed automatic transmission. This compact SUV is perfect if you want a comfortable and efficient ride for your daily commute.

Vs. XT5

Stepping up to the XT5, you’ll find additional space and features. The XT5 also offers a 2.0L Turbo Inline-4 Gas engine and a 9-speed automatic transmission, but with more interior room and luxury options.

It’s an excellent choice for those wanting a balance between compact size and added features.

Vs. XT6

Finally, the XT6 provides even more space with its three-row seating configuration. This midsize option is perfect for families or those who need extra cargo capacity.

The XT6 still shares the 9-speed automatic transmission, but might have different engine options depending on the trim level.

In summary, your choice between the Cadillac XT4, XT5, and XT6 largely depends on your needs for space, luxury features, and budget. Each model offers a premium driving experience, but with varying degrees of size and options.

Most Reliable Cadillac XT4 Year

According to Consumer Reports, the 2019 and 2020 model years are considered the best for the Cadillac XT4 in terms of reliability and performance and owner satisfaction.

These model years have a predicted reliability rating of 4 out of 5, which is considered above average.

The 2019 model year was also named a Top Safety Pick+ by the Insurance Institute for Highway Safety (IIHS), which is the highest safety rating awarded by the organization.

Additionally, the 2019 and 2020 XT4 models have received positive reviews from automotive publications such as Car and Driver and Edmunds.

Frequently Asked Questions

How reliable is the Cadillac XT4?

The Cadillac XT4 is considered a reliable entry-level luxury SUV. According to a U.S. News report on the 2023 model, many car shoppers have purchased or leased this vehicle with positive experiences.

Keep in mind that reliability can vary depending on specific model years and maintenance practices.

What are typical electrical problems in the Cadillac XT4?

Electrical problems may occur in any vehicle, including the Cadillac XT4. While there isn’t a list of specific electrical issues in the XT4 available, it’s essential to monitor your vehicle for any warning signs or unusual behavior.

Issues may include faulty sensors, battery drainage, or infotainment system glitches. Always consult a professional mechanic if you suspect any electrical problems in your Cadillac XT4.

What is the life expectancy of a Cadillac XT4?

The life expectancy of a Cadillac XT4 depends on various factors, such as regular maintenance, driving habits, and overall care.

While there isn’t a specific mileage or timeframe, maintaining your vehicle according to the manufacturer’s recommendations and addressing any issues promptly should help prolong the life of your XT4.

Is the Cadillac XT4 being discontinued?

As of now, there are no indications that the Cadillac XT4 will be discontinued. Cadillac continues to produce and sell this popular entry-level luxury SUV, as seen in the 2023 model.

However, it’s essential to keep in mind the automotive industry’s ongoing changes, and future decisions by the manufacturer might impact the XT4’s production. Stay informed by following reliable sources and news about Cadillac’s lineup.


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